First Line Manager: Dr. Watson I Presume [aboutcomputer99.blogspot.com]

First Line Manager: Dr. Watson I Presume [aboutcomputer99.blogspot.com]

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I am always on the lookout for management information. I look at several business web sites a day. I read an article about how computers, like IBM's Watson, can replace middle managers. This means the first line manager will become more important. Look at ibmwatson.com. This computer system is amazing.

Understanding the Deming management method is a critical process for making Watson work for business. Deming's red bead experiment demonstrates process variation and statistical controls. The Watson computer is a data management tool for changing the way we process data by using statistical controls. Data management processing is the key to making effective management decisions. Here is an example of what I know about statistical control.

There is a management control system built into a computer order dispatch program we buy. This management control system shows the work performed by each employee and work group. First line managers are not trained on the ma nagement control system. I receive a jobs analysis report based on data in this management system. This report does not match what I think is reality. I ask my manager how was this report created? He said, "this management system created on how we set up the work groups in the data base." This is news to me. I am the only person that knows how to set up the work groups for our division. I look in the data base; our department work groups are not set up correctly. This is a case of "garbage in; garbage out."

I set up each work group in our department. I retrieve and print the data sheets for each work group. From this data I manually create a spread sheet. I arrange the orders into a total for each worker, each operation center, and each foreman. I do this for each month and for a year. I update the data base and the spread sheet monthly. Over time we get a good feel for our work load in each area.

Now we can use this data. This data is in the right format. We see the critical jobs each worker and each work group performs. We can decide what groups can effectively help other groups. Now we know which work groups can take on extra work activities. We can track the kind of work we want to move into, such as maintenance work, and which workers are doing the new work activities.

One morning I receive a call from a foreman. He asks me if his work group in a certain town can take on extra work activities from another department. This department will not add a worker; just let us do the work. Since I am tracking the work activities of our workers in this town; my answer is, sure we can. We saved the salary and transportation cost of one employee. The answer is not a guess because we used the data from the spread sheet.. The work load of our employees went from averaging nine orders a day to fourteen. This is well within the capabilities of these workers.

Other departments want this spread sheet. The problem; creating the work gr oups and the spread sheet is labor intensive. Also, I create these based on my work experience. Assumptions I make because of my understanding of the work done by our field forces. It is difficult to explain the process I do to get the data into a spread sheet. No other department can create this data sheet. Then the problem becomes moot.

We get a new order dispatch system. The data base retrieval system changes, I cannot retrieve data in the old format. Now, I cannot keep up the spread sheet. We are back as before, running our business without the statistics we need to make effective decisions. This is like driving down a road at night without our headlights on. We have a good idea where the road is, we must drive slowly, and even then, we may hit the ditch.

A computer system like Watson will change how we manage businesses. I know with a computer system like Watson we will not presume as much. First line managers will have data they need to make effective decis ions. Then, Dr. Watson, we will not presume.

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Question by : What would be good come-on lines for computers to use on their own on-line dating service? "I think I am in love with your derivatives...." or "Hey PC, how'd you like to re-boot tonight?" Best answer for What would be good come-on lines for computers to use on their own on-line dating service?:

Answer by - -
0101 000 1100 11000, works every time!

Answer by shrebee
show me your hard drive and il show you mine!

Answer by Savvy
Take me to....your leader. =)

Answer by GNOME
Would you like to download under the cyber moon?

Answer by forgiven
Baby, your bytes don't matter as long as you byte in all the right places.... Just how hard is your drive? They must have thought about you when they decided to call this a laptop cause while you're on my lap, you make me sooo hot...I love it! Let's talk about YOU'RE definition of RAM...

Answer by Clifford W cup cake caper
hey baby...want to try my hard drive?

Answer by Sawman
Poor thing what a terrible virus! Here have a tissue and a good blow :)

Answer by nurse.susiep
wanna download with me?

Answer by dizz
" with my memory baby and your keyboard , we could do VERY creative things together " fun one . take care d .

[computers on line]